JeetBuzz Privacy Policy

01 Introduction

This Privacy Policy explains how jeetbuzz collects, uses, stores, and protects the personal information of players who use the jeetbuzz platform — including the website at jeetbuzz.now and the jeetbuzz mobile application. It applies to all registered users and to visitors who browse the platform without registering.

By registering on jeetbuzz or by continuing to use the platform after this policy has been updated, you confirm that you have read and understood how your data is handled. If you do not agree with any part of this policy, please stop using jeetbuzz and contact our support team to close your account.

This Privacy Policy should be read alongside the JeetBuzz Terms and Conditions and the Responsible Gaming Policy, both of which form part of the overall agreement between you and jeetbuzz.

02 Data We Collect

JeetBuzz collects personal data in two broad categories: information you provide directly, and information collected automatically when you use the platform.

Information You Provide Directly

• Full name and date of birth (required for account registration and age verification).
• Email address and mobile phone number.
• Residential address (required for KYC identity verification).
• Government-issued ID details (National ID card, passport, or driving licence) submitted during the KYC process.
• Payment method details — including bKash, Nagad, Rocket, or DBBL Nexus Pay account numbers used for deposits and withdrawals.
• Any information you provide when contacting jeetbuzz support via live chat or email.

Information Collected Automatically

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited on jeetbuzz, time spent on each page, and navigation paths.
• Game activity — including games played, bet amounts, session duration, and win/loss history.
• Login timestamps and session data.
• Cookie and tracking data (see the Cookies section below for full details).

03 How We Collect Your Data

JeetBuzz collects your personal data through the following channels:

• Registration forms: When you create your jeetbuzz account, you provide your name, email, phone number, date of birth, and address.
• KYC verification: When you submit identity documents to verify your account before your first withdrawal.
• Payment transactions: When you make a deposit or request a withdrawal via bKash, Nagad, or other supported payment methods.
• Platform usage: Automatically, as you browse and play on jeetbuzz, via cookies, server logs, and analytics tools.
• Customer support interactions: When you contact jeetbuzz via live chat or email, the content of those conversations is recorded and stored.
• Third-party verification providers: JeetBuzz may receive data from identity verification and fraud prevention services to confirm the accuracy of information you have provided.

04 How We Use Your Data

JeetBuzz uses your personal data for the following purposes:

05 Data Sharing

JeetBuzz does not sell your personal data. We may share your data with trusted third parties only where it is strictly necessary to operate the platform and serve you effectively. All third parties who receive your data are contractually required to handle it securely and in accordance with applicable data protection laws.

Categories of third parties with whom jeetbuzz may share your data include:

• Payment processors: bKash, Nagad, Rocket, and DBBL Nexus Pay, to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC services used to verify your identity documents.
• Fraud prevention services: Providers that help jeetbuzz detect and prevent fraudulent activity on the platform.
• IT and hosting providers: Companies that provide the infrastructure on which jeetbuzz operates.
• Regulatory and law enforcement authorities: Where jeetbuzz is legally required to disclose information, for example in response to a court order or regulatory investigation.

06 Cookies & Tracking Technologies

JeetBuzz uses cookies and similar tracking technologies to make the platform work correctly, to remember your preferences, and to understand how players use the site so we can keep improving it. A cookie is a small text file stored on your device when you visit jeetbuzz.

The types of cookies used on jeetbuzz include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences, such as your preferred language or display settings, so you don't have to set them every time you visit jeetbuzz.
• Analytics cookies: Help jeetbuzz understand how players navigate the platform — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jeetbuzz platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

07 Data Retention

JeetBuzz retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulation. Specifically:

• Account registration data and KYC documents are retained for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years for financial compliance purposes.
• Customer support communications are retained for two years after the last interaction.
• Analytics and usage data is retained in anonymised form for up to three years.

Once the applicable retention period has expired, jeetbuzz will securely delete or anonymise your personal data so that it can no longer be linked back to you.

08 Data Security

JeetBuzz takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jeetbuzz servers.
• Encrypted storage of sensitive data, including payment details and identity documents.
• Strict access controls — only authorised jeetbuzz personnel can access personal data, and all access is logged.
• Regular security audits and penetration testing of the jeetbuzz platform.
• Two-factor authentication (2FA) available for all jeetbuzz accounts to add an extra layer of protection.
• Automated fraud detection systems that monitor for suspicious account activity in real time.

While jeetbuzz takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, jeetbuzz will notify you promptly and take immediate steps to contain and remediate the incident.

09 Your Rights

As a jeetbuzz player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jeetbuzz support via live chat or email at [email protected].

• Right of access: You can request a copy of all personal data jeetbuzz holds about you at any time.
• Right to rectification: If any of your personal data held by jeetbuzz is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: You can request that jeetbuzz delete your personal data, subject to any legal retention obligations.
• Right to restrict processing: You can ask jeetbuzz to limit how your data is used in certain circumstances.
• Right to data portability: You can request your data in a structured, machine-readable format so you can transfer it to another service.
• Right to object: You can object to jeetbuzz processing your data for direct marketing purposes at any time.
• Right to withdraw consent: Where jeetbuzz processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

JeetBuzz will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Minors

JeetBuzz is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on jeetbuzz or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete the account and all associated data without delay.

11 Changes to This Policy

JeetBuzz may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your data, jeetbuzz will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of jeetbuzz after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jeetbuzz handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and aim to respond within 24 hours.

• Live Chat: Available 24/7 directly from the jeetbuzz platform.
• Email: [email protected]